Sie bildet das technische Herzstück des Content-Management-Workflows und wird kontinuierlich weiterentwickelt, um höchste Flexibilität, Kontrolle und Qualität zu ermöglichen. Zur Verstärkung unseres Teams suchen wir zum nächstmöglichen Zeitpunkt Dich als Technischer Product Owner (m/w/d) Über die Rolle Als Technischer Product Owner (m/w/d) für unsere Digital Media Base übernimmst du eine zentrale Rolle in der Weiterentwicklung unserer Plattform für den digitalen Vertrieb von Musik, Hörspielen und Videoinhalten.
Themenschwerpunkte sind dabei roboterunterstützte Montage- und Fertigungsprozesse, die Mensch-Technik-Interaktion sowie die Mensch-Roboter-Kollaboration als auch Informations- und Kommunikationstechnologien für das Industrial Internet of Things. Wir suchen für unser Team eine/n wissenschaftliche/n Mitarbeiter/in, der/die unsere Arbeiten insbesondere im Bereich der Informations- und Kommunikationstechnologien (inkl. digitaler Zwillinge im IIoT-Kontext) unterstützt.
For this purpose, you research technical and market‑relevant information, analyse the results and derive targeted measures to ensure and improve service qualityYou work confidently with relevant systems such as ticketing, monitoring and backend systems as well as partner portals. You create, analyse and use KPIs and technical reports to steer and continuously improve operational qualityIn addition, you handle basic technical enquiries related to AC charging infrastructure, perform initial diagnostics, analyse error patterns and initiate appropriate corrective measures.
Your main role is to provide application support to DHL Business Units and to ensure the availability of these services with minimal disruption to business continuity. You will also provide basic support and analysis of incidents such as incident management, analysis of ticket trends and some real time monitoring through existing tools. WHAT YOU WILL DO Receive requests for support from business users Prioritize requests in accordance with agreed criteria and the needs of the organization in accordance with Service Level Agreements and current processes and procedures Investigate problems and support requests and determine appropriate action Provide correct responses to requests for supportwithin area of competence which include manipulating data, reconfiguring systems, helping to implement changes to operating procedures, training users or operations staff, producing additional documentation, or escalating requests Follow quality standards and policies relating to their technical specialization Liaise with staff responsible for the design and development of system enhancements Be assigned with specific project related tasks APPLICATION YOU WILL USE: Unix / Linux commandShell ScriptingOracle SQL WHAT YOU SHOULD HAVE: Degree in Computer Science, Information Systems or equivalent experience 1-2 years of working experience in performing L2 application support of large enterprise application Must have hands on knowledge on scripting languages like Java script and Shell Script.
Your main role is to provide application support to DHL Business Units and to ensure the availability of these services with minimal disruption to business continuity. You will also provide basic support and analysis of incidents such as incident management, analysis of ticket trends and some real time monitoring through existing tools. WHAT YOU WILL DO Receive requests for support from business users Prioritize requests in accordance with agreed criteria and the needs of the organization in accordance with Service Level Agreements and current processes and procedures Investigate problems and support requests and determine appropriate action Provide correct responses to requests for supportwithin area of competence which include manipulating data, reconfiguring systems, helping to implement changes to operating procedures, training users or operations staff, producing additional documentation, or escalating requests Follow quality standards and policies relating to their technical specialization Liaise with staff responsible for the design and development of system enhancements Be assigned with specific project related tasks APPLICATION YOU WILL USE: Unix / Linux commandShell ScriptingOracle SQL WHAT YOU SHOULD HAVE: Degree in Computer Science, Information Systems or equivalent experience 1-2 years of working experience in performing L2 application support of large enterprise application Must have hands on knowledge on scripting languages like Java script and Shell Script.
•Ability to work successfully in a global team environment •Ability to work in a multi-functional and multi-cultural environment where consensus is paramount •Strong verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms to senior leaders •Strong collaboration and partnering skills: Ability to accomplish results through others, particularly by establishing relationships with partners •Experience of indirect management – managing by influence as opposed to positional authority. •Experience with technical writing, such as authoring/co-authoring structured technical design WHAT IS THE PLUS POINT(S) •ITIL Foundation Certification •Knowledge in Architecture frameworks like TOGAF will be highly regarded •Object-oriented/object function scripting languages such as Python, Java, C++, etc.
•Ability to work successfully in a global team environment •Ability to work in a multi-functional and multi-cultural environment where consensus is paramount •Strong verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms to senior leaders •Strong collaboration and partnering skills: Ability to accomplish results through others, particularly by establishing relationships with partners •Experience of indirect management – managing by influence as opposed to positional authority. •Experience with technical writing, such as authoring/co-authoring structured technical design WHAT IS THE PLUS POINT(S) •ITIL Foundation Certification •Knowledge in Architecture frameworks like TOGAF will be highly regarded •Object-oriented/object function scripting languages such as Python, Java, C++, etc.
What makes you stand out Proven experience in RPA development (minimum 3 years) using tools like UiPath, Automation Anywhere, or Blue Prism.Strong programming skills in languages such as C#, .NET, Java, or Python.Knowledge of software development methodologies, Agile frameworks, and version control.Experience with process mapping and business process analysis.Strong problem-solving and debugging skills.Excellent communication skills, with the ability to collaborate effectively with cross-functional teams.Bachelor’s degree in Computer Science, Information Technology, or a related field.
What makes you stand out You combine strong analytical and conceptual thinking with a keen understanding of customer needs.You are experienced in Java and JavaScript/TypeScript, familiar with common pitfalls, and know how to catch them early through automated testing.You have hands-on experience with acceptance testing tools such as Playwright, Cypress, or Selenium.You bring solid experience in system testing - using Postman for manual API tests and REST Assured with JUnit for automated ones.You have several years of development experience, with a strong focus on automated integration testing and test strategy design (TDD, BDD, risk-based testing).Ideally, you also have experience creating load test scenarios using JMeter and are familiar with cloud platforms such as Microsoft Azure.You enjoy working with containers and messaging systems like Kafka, and you’re eager to design automated test scenarios across a complex, distributed application landscape.You have practical experience in test case management and documentation, using tools such as Zephyr to ensure full test coverage.You have hands-on experience with system monitoring and observability, using tools such as Grafana and Instana to analyze performance metrics and detect issues early.You speak English fluently and have an good command in German in a business context.
What makes you stand out You have several years of professional experience as an integration expert.You have solid experience in the development and operation of secure, resilient, and scalable Java and Spring Boot applications.You bring strong technical know‑how in API development and integration.You have experience developing Apache Kafka clients as producers and consumers or working with other streaming technologies.You are also familiar with cloud and container technologies such as Azure, Docker, Kubernetes, Helm, or serverless functions.You have experience using testing tools such as Postman, Cucumber, RestAssured, or JMeter.You have very strong communication skills in German and English and are able to express yourself clearly and confidently both in writing and verbally.Optionally, you have experience with Apache Camel or other integration, middleware, or ESB tools.A plus is if you have solid experience in logging and monitoring and have worked with Grafana or ELK and Elastic monitoring stacks.